Individual Shareholders Department Contacts

For information regarding the conversion of bearer shares to registered shares, membership in the Shareholders’ Circle or any other general information, individual shareholders may contact:

TOTAL S.A.
Individual Shareholder Relations Department
Tour Coupole
2, place Jean Millier
Arche Nord Coupole/Regnault
92078 Paris La Défense Cedex, France

Phone

From France: 0 800 039 039
(toll-free number from a landline in France)
outside France: +33 1 47 44 24 02
Monday to Friday from 9: 00 a.m. to 12: 30 p.m.
and from 1: 30 p.m. to 5.30 p.m. (GMT+1)

Fax

From France: 01 47 44 20 14
outside France: +33 1 47 44 20 14

Email

Using the contact form provided on total.com, heading Investors or at actionnairesindividuels@total.com

Contact

Ms. Nathalie Portes-Laville

(Head of the Individual Shareholder Relations department)