Investor Relations Department contacts

Mr. Mike Sangster
Senior Vice-President, Investor Relations
TOTAL S.A.
10 Upper Bank Street
Canary Wharf
London E14 5BF
United Kingdom
Phone: +44 (0)207 7197 962
Fax: +44 (0)207 7197 959
Email: investor-relations@total.com

North America:
Mr. Robert Hammond
Director of Investor Relations North America
TOTAL American Services Inc.
1201 Louisiana Street, Suite 1800
Houston, TX 77002
United States
Phone: +1 (713) 483-5070
Fax: +1 (713) 483-5629
Email: ir.tx@total.com